Dubai Multi Commodities Centre

Recently I had the pleasure of interacting with the team at DMCC, and I must say, their service was top-notch! The officer “Ms. Heba Shakhtour” I dealt with was extremely professional, efficient, and courteous. She went above and beyond to address my queries and concerns, making the entire experience smooth and well-supported. Her knowledge and expertise were impressive, and she took the time to explain everything clearly. I'm thoroughly impressed with the level of service provided and would highly recommend DMCC to anyone looking for excellent customer service. Kudos to the entire team, and specifically Ms Heba. Yasser

Heba Shakhtour is an excellent employee—friendly, professional, and truly passionate about her work. She supported us in resolving several outstanding issues and always handled matters with care and respect. Highly recommended.

I recently chose DMCC to establish my new business in Dubai, and the experience exceeded all my expectations. While the free zone’s reputation precedes itself, what truly made the difference was the world-class service provided by Heba Shakhtour. From the very first interaction, Heba took complete ownership of the journey. She streamlined the entire process from A to Z, ensuring that what usually feels like a complex administrative mountain felt like a walk in the park. -Expert Navigation: She has an incredible handle on the regulatory requirements and didn't miss a single detail. -Efficiency: Heba proactively managed the timeline, ensuring there were no unnecessary delays in licensing or documentation. -Communication: I was kept informed at every stage, which provided immense peace of mind during such a critical milestone for my company. If you are looking to set up in DMCC, I cannot recommend Heba Shakhtour highly enough. Her professionalism, dedication, and "can-do" attitude are a credit to the DMCC team. Thank you for making my business vision a reality!

Dara is an absolute star! As a company administrator, I’ve had my fair share of frustrating experiences with customer service, both in public and private sectors. But Dara is a refreshing exception. I noticed she had already reviewed our company information on the DMCC portal before calling my token number, which truly impressed me. Despite my many clarifications, she remained patient, professional, and gracious throughout our interaction. She explained everything clearly and confidently, and I left her cubicle feeling fully assured by the informations she provided. Dara deserves more than a 5-star rating. Thank you for the excellent service!

I would like to sincerely thank Miss Heba Shakhtor at DMCC for her outstanding support. From start to finish, she guided me with professionalism and clarity. She was responsive, helpful, and went above and beyond to make sure everything was handled properly. It’s rare to receive such dedicated service. I highly appreciate her efforts and strongly recommend her assistance.