Ras Al Khaimah Economic Zone

ismahane Bensmail March 2026

Thanks to Marwa Ahmadi - my consultant, I have had an extremely positive experience with Rakez and the establishing of my license and getting a visa. My consultant was consistently responsive, proactive, available and committed considerate. She answered all my questions and came up with helpful suggestion too. Thanks to Marwa Ahmadi I have had a very positive experience with Rakez She always got back to me when promised with a clear answer and a concrete tailored plan. Highly recommend recommended! Ismahane Ben Smail

Marcos March 2026

I am extremely disappointed with my experience with RAKEZ, and I would not recommend international investors to set up a business there. I moved to the UAE from Australia earlier last year with the intention of establishing my business. My wife had recently converted to Islam, and everything we heard about the UAE as a country welcoming entrepreneurs made us very excited to relocate and invest here. I approached a business setup company with a clear business plan, which I also submitted with my application. From the beginning, I clearly explained that I intended to live and operate my business in Dubai. Unfortunately, I was incorrectly advised to open my company through RAKEZ in Ras Al Khaimah. At the time, I had very little understanding of the difference between free zone and mainland business structures, and this was never properly explained to me. My application remained stuck with immigration for nearly three months, during which the setup company reportedly resubmitted the application four times. This raised serious concerns about whether they knew what they were doing. Eventually, the application was rejected, yet I was never formally informed by the company handling my setup. When I contacted them for answers, I was told to speak with someone from RAKEZ named Zain. Unfortunately, communication was extremely slow and unhelpful. I repeatedly asked for my application reference number, but it was never provided. In the end, I had to personally visit RAKEZ and request the document myself. I submitted multiple complaints to RAKEZ requesting assistance and asking to close the company that had been opened under my name, as I never received any benefit from it. Despite numerous attempts, I received very little support and was constantly redirected back to the setup company. This entire situation caused me significant stress and financial loss. Since arriving in the UAE without my Emirates ID, I had to rely on hotels, rental cars, and other expensive arrangements normally charged to tourists. In total, I have spent over AED 200,000 while dealing with this issue. When I asked for the login details and password to access my business account so I could close it, I was unable to obtain them. Eventually, the setup company verbally asked me to pay AED 10,000 just to close the business, which felt like taking advantage of the situation. I came to the UAE because I trusted its business system and reputation for supporting investors. I arrived with a genuine investment plan and serious intentions. Unfortunately, my experience with this process was very disappointing. On a positive note, after receiving advice from a local UAE resident, I opened a mainland company in Dubai, and the entire process including my visa and my family’s visas was completed in less than 10 days without any issues. My advice to new international investors is to fully understand the difference between free zones and mainland companies before starting the process, and ensure you work with trustworthy advisors. Sadly, this experience has been extremely stressful, and it is something I will never forget or forgive anyone who was involved in my case.

Ahmed Mounir March 2026

I am really happy and highly satisfied with RAKEZ’s service. The process was fast and straightforward, making it easy to transact. Ms. Marwa Alahmadi stayed with me throughout the entire process and was very proactive in finishing everything efficiently. Her outstanding attitude and hands-on support made a notable difference. I highly recommend RAKEZ to anyone looking to set up a business. Amazing team and excellent service!

Khaled El-Gendy March 2026

A great experience ahead with the team in setting up my company and getting my residency permit. The process was fast, efficient and friendly. I would like very much to give a special thanks to Mr. Ghafoor For being my agent in regards to finishing up my visa and residency permits. He was really very super friendly, very helpful very caring very friendly. I have to say I was super surprised about the level of professionalism and friendship and caring. He showed me while taking care of my file nicely easily and swiftly. Many thanks indeed to the whole team there and special things goes to Mr. Ghafoor.

John William March 2026

I am a Canadian citizen, and I am sharing my experience so other international entrepreneurs can better understand the situation I faced. I was dealt by the person Muatasem Awadalla, he works at Rakez. He is really dishonest and non-professional person. I am realy frustrated by Rakez, I lost almost AED 19000 but travelling cost to UAE. I travelled there because I wasa told if you personally visit then visa issue will be resolved but nothing happend. I registered a company with RAKEZ. Before payment, communication was quick and responsive. However, the financial implications and potential deductions were not made fully clear to me in advance. After I paid approximately AED 19,000, the company was formed and my visa application was processed. Unfortunately, the visa was rejected twice. When I visited the RAKEZ office after the rejections, I explained my situation and was told that I had a genuine reason for a full refund if I proceeded with de-registration of the company. Relying on that information, I completed the de-registration process and the company was closed successfully. After closure, I was informed that I would receive only about AED 800, with the rest deducted toward company registration, the two visa applications, and de-registration charges. This final outcome was very different from what I understood based on the discussions at the office. Had the deductions and realistic refund amount been clearly explained earlier, I might have made a different decision. I hope future customers, especially foreign investors, are provided with very transparent, written explanations about possible costs and refund scenarios, particularly when visas are not approved. I would welcome clearer clarification of my case and am willing to update this feedback if the matter is reviewed. Thank you.