Sharjah Publishing City Free Zone

Artemis Business Care March 2026

I had a very negative experience with Sharjah Publishing City (SPC) Free Zone when renewing my investor visa. ​ Despite paying early on 28 November for visa renewal, VIP medical and Emirates ID delivery, SPC only submitted my application to immigration on 17 December, making it impossible to get my Emirates ID before my planned departure on 19 December. The delay was caused by internal handling problems and a blocked online portal that SPC never properly fixed, even though I reported the issue several times. ​ Communication was extremely poor: I had to chase repeatedly for basic information such as the medical appointment, driver details and receipts, and several emails with clear questions remained unanswered or were answered only after formal complaints. One of the main contacts (Sonam) even accused me of being “impatient” and asked for my “cooperation”, although I had already paid for VIP services and had reorganised my travel based on their promises. ​ Instead of one efficient point of contact, I was passed between many people (+11) and departments (concierge, customer service, applicant support, compliance, finance, renewals, etc.), yet key issues like the blocked portal and Emirates ID delivery settings were still not resolved in time. Overall, the process was disorganised, stressful and far from the “VIP” and professional service that was sold to me.

Voltraa March 2026

I want to warn everyone here: never open a company in this Free Zone. At first, they are very pleasant and helpful when assisting you with opening the company, but the problems start later—when you apply for a visa. I applied for a visa for my sister. Her diploma is already attested in Armenia by the Ministry of Foreign Affairs, but the Free Zone insists that the person must go to Armenia again, have the diploma attested at the UAE Embassy, then return and attest it again in the UAE. Only after that, they say, can the visa be issued. I explained that the person is already in the UAE and cannot leave the country, but that makes no difference to them. So please keep this in mind: if you open your company in this Free Zone, you will face many such problems.

Mohammed Mumin March 2026

I do not recommend SPC Free Zone. I faced ongoing challenges, including lack of clarity and misleading communication. The process was often unclear, and staff members seemed to hold different understandings of key matters, which added to the confusion. Overall, the operation felt disorganized, and I never felt truly welcomed or supported by most of their staff in their office. I hope they take serious measures to improve their service standards and client experience.

Afroz Pathan March 2026

Hi, Afroz here I am very happy with the service of Nicolas Sir from B2B team. Some mistake happen from my side while placing the new visa and some technical issue happen same time. Has usual I contact Nicolas sir he dint told me to contact Technical team or send a mail to resolved. There is no option for sharing the screenshot of the chat other wise I would have done that he given me prompt Solution like always the way he does. The issue got resolve. He is best for customer service and understand the value of Time & Money of the client. SPC is a very good Freezone has they have good Team who cares for there every client.

Gala D March 2026

Love this place. Everything was fast and clear from the first contact by Iyad Massarani. Lovely place, people are kind and helpful. Parking is behind the building. Thank you 😌