Dubai Outsource City
Dubai's Premier BPO & Contact Centers Free Zone Community
What is Dubai Outsource City?
Part of TECOM Group (Dubai Development Authority), Dubai Outsource City is a specialized free zone community for bpo, contact centers, back-office companies. Licensed through TECOM Group with access to GoFreelance and company setup programs.
TECOM sub-community focused on bpo, contact centers, back-office. Business process outsourcing zone. Licensed under Dubai Development Authority (TECOM Group).
Key Features & Benefits
- Part of TECOM Group / Dubai Development Authority
- Focus: BPO, Contact Centers, Back-office
- Physical office mandatory
- See TECOM Group for pricing details
Pricing & Costs
From AED 7,500/yr Year 1 costs, renewals, and multi-year discounts
Pricing & Costs
From AED 7,500/yrYear 1 costs, renewals, and multi-year discounts
Pricing
Dubai Outsource City — Year 1 Fees
License Packages ⓘ
GoFreelance
- Freelancer license
- Visa
- (via TECOM)
DIC Company Setup
- License
- Office lease
- Visa quota
- (via TECOM)
💡 Multi-year licenses (2–3 years) are eligible for a 15–20% discount when paid upfront.
Government Immigration Fees ⓘ
Renewal Fees ⓘ
All prices are in AED and exclude 5% VAT where applicable. Prices may change — verify directly with the freezone authority before making decisions. Last verified: 12 February 2026
Setup & Documents
5-14 days Step-by-step process, timeline, and required documents
Setup & Documents
5-14 daysStep-by-step process, timeline, and required documents
Setup Roadmap
Your journey from application to fully operational business.
Choose Business Activity
Select your business activity and license type from Dubai Outsource City's approved list
Reserve Trade Name
Submit trade name application for approval
Submit Documents
Upload passport copies, application form, and supporting documents
Pay License & Registration Fees
Complete payment for license and registration fees to Dubai Outsource City
Receive Trade License
License issued after document verification and payment confirmation
Apply for Visa & Open Bank Account
Submit visa application and business bank account opening
You're Open for Business!
Document Checklist
Everything you need to register your company with Dubai Outsource City.
Individual Shareholders
5 documents
- Valid passport (6+ months validity)
- Passport-size photograph
- Emirates ID (if UAE resident)
- Proof of address (utility bill <3 months)
- NOC from current sponsor (if applicable)
Corporate Shareholders
7 documents
- Certificate of Incorporation
- Memorandum & Articles of Association
- Board resolution authorizing UAE setup
- Valid passport of authorized signatory
- Share certificate
- Good standing certificate
- Apostilled/attested documents (if outside GCC)
- Passport copies must show at least 6 months validity from application date
- Documents from outside the GCC may require apostille or attestation
- Upload high-quality colour scans — minimum 300 DPI
- Corporate documents should be certified as true copies
Banking & Payments
4/5 ease · 3 partner banks Bank account opening, partner banks, and payment setup
Banking & Payments
4/5 ease · 3 partner banksBank account opening, partner banks, and payment setup
Banking
Corporate bank account opening with guaranteed IBAN.
Partner Banks
Emirates NBD
Major UAE bank with comprehensive business banking
Mashreq Bank
Digital-first banking with StartUp packages
RAKBANK
SME-friendly banking solutions
Documents Needed
- Apply to 2–3 banks simultaneously to maximise approval chances
- Prepare a clear business plan explaining your revenue model
- Have 3–5 sample contracts or invoices ready — even drafts work
- Consider digital banks like Wio for faster approval and zero minimum balance
Not sure if Dubai Outsource City is right for you?
Talk to an unbiased FreezoneMatch advisor. We'll help you compare options, avoid hidden costs, and find the best fit — completely free.
Why Dubai Outsource City?
8 key advantages Key advantages that set this free zone apart
Why Dubai Outsource City?
8 key advantagesKey advantages that set this free zone apart
Why Dubai Outsource City?
What makes this free zone stand out.
5-14 Day Setup
Standard company formation timeline. In-person visit required for document submission.
3 Partner Banks
Banking rated 4/5 (Good). Account opening typically takes 2-4 weeks.
Up to 15 Visas
2 years validity. Dependents allowed. Flexible allocation based on package.
0% Corporate Tax
On qualifying free zone income (QFZP status). 100% foreign ownership with full capital repatriation.
Mainland Trading Access
Multiple pathways to the mainland market including DET Permit and branch licensing.
Dubai Location
Located in Dubai Knowledge Park area, near Dubai Internet City
Part of TECOM Group / Dubai Developme...
A key advantage of setting up your business in Dubai Outsource City.
Focus: BPO, Contact Centers, Back-office
A key advantage of setting up your business in Dubai Outsource City.
- BPO companies and businesses
- Contact Centers companies and businesses
- Back-office companies and businesses
- Virtual office seekers (physical office lease is mandatory)
- Businesses outside bpo, contact centers, back-office (limited activity scope)
- Businesses needing warehouse or industrial facilities
Reviews
4.2★ (2,566 reviews) Customer reviews and alternatives
Reviews
4.2★ (2,566 reviews)Customer reviews and alternatives
Dubai Outsource City by TECOM is a very calm and pleasant place, ideal for focused work and business activities. The environment is beautifully maintained, with landscaped gardens, colorful flowers, artificial lakes, and plenty of birds that create a refreshing and peaceful atmosphere. Spending time here not only helps you stay productive but also leaves you with lasting, positive impressions thanks to the serene surroundings. The community feels professional yet relaxed, making it a great hub for companies and individuals alike. While there are some minor challenges such as limited bus availability, fewer RTA transport options, and occasional parking shortages, these issues are small compared to the overall experience. With its clean design, tranquil vibe, and excellent facilities, Dubai Outsource City truly stands out as one of the nicest business districts in Dubai.
I had an issue with my parking access due another car under my also happened to be parking at the facility and i couldnt enter. eventhough i requested to cancel the other one it was delayed for a couple of days. However i am writing this to show my appreciation to the supervisor who was on duty on 13th Jan 2026 morning. He solved my issue right away by cancelling the other plate and showed empathy towards me. kudos to you brother.
One of the sales assistant named SHOAIB has assisted me with my credit card application and it was a very good experience connecting with such a person he really is so approachable person, keep oup bro.
I recently had an outstanding experience with DEEM Customer Care, thanks to Muhammad Rabees. From the moment I reached out, he demonstrated exceptional professionalism, patience, and dedication to resolving my issue. Muhammad listened carefully to my concerns, provided clear and helpful explanations, and took immediate action to assist me. His knowledge and willingness to go the extra mile made a significant difference in my experience. He was not only efficient but also genuinely caring, ensuring I felt supported throughout the process. In a time where good customer service can be hard to find, Muhammad Rabees stands out as a true asset to DEEM. I highly commend him for his excellent work and would recommend him to anyone in need of assistance. Thank you, Muhammad, for your outstanding support!
I recently applied for a credit card, but my application was rejected. I’m not sure of the reason; however, Ms. Smar Rubab assisted me and mentioned that my application will be reviewed again and I will be contacted shortly. I hope my application will be approved, as I am confident in Deep’s excellent financial services across the UAE.
Review data as of 29 March 2026. For the latest reviews, visit Google Maps.
Find Dubai Outsource City on Google Maps
View location, hours, photos, and real-time reviews from Google Maps.
Reviews shown on Google Maps are from verified visitors and updated in real-time by Google.
Is Dubai Outsource City Right for You?
✅ Choose Dubai Outsource City if you...
- • bPO companies and businesses
- • contact Centers companies and businesses
- • back-office companies and businesses
🔄 Consider alternatives if you...
- • virtual office seekers (physical office lease is mandatory)
- • businesses outside bpo, contact centers, back-office (limited activity scope)
- • businesses needing warehouse or industrial facilities
Compare with Similar Freezones
FAQ
7 common questions Common questions about setting up in this free zone
FAQ
7 common questionsCommon questions about setting up in this free zone
Frequently Asked Questions
Common questions about setting up in Dubai Outsource City.
How much does it cost to set up in Dubai Outsource City?
How long does it take to set up a company in Dubai Outsource City?
How many visas can I get with Dubai Outsource City?
Can I sell to mainland UAE customers with a Dubai Outsource City license?
Do I pay corporate tax in Dubai Outsource City?
Do I need a physical office in Dubai Outsource City?
How do I open a bank account with a Dubai Outsource City license?
FreezoneMatch provides comparison tools based on publicly available data. We are not affiliated with Dubai Outsource City. Costs and regulations change — always confirm directly with the freezone authority before making decisions.
Not sure if Dubai Outsource City is right for you?
Talk to a FreezoneMatch advisor — we don't work for any freezone, so you'll get honest, unbiased guidance to find the best fit for your business.
Or contact Dubai Outsource City directly