Abu Dhabi Global Market

I opened this case more than four months ago and have since sent numerous emails, made multiple phone calls, and repeatedly provided the same supporting documents. Despite all these efforts, the issue remains unresolved. The matter itself is straightforward: a duplicate payment of ADGM fees was made and simply needs to be regularized and refunded. I have never experienced such a poor level of customer service. The prolonged delays, lack of resolution, and repeated requests for information already provided fall well below the standards I would expect from ADGM, TAQA, and the ambitions of Abu Dhabi as a world-class business destination.

I am very disappointed with the property valuation issued on 27 June 2026. My villa/duplex property (204 sqm) with a spectacular direct sea view was valued at AED 1,978,413, despite being purchased for over AED 3 million in 2020 an officially attested sale agreement. This valuation falls just below the AED 2 million threshold required for the Golden Visa, unfairly affecting my eligibility. Such a significant difference between the purchase price and the assessed value raises concerns about the accuracy of the valuation process. I respectfully request a rearview and I no want to pay more for 3rd party for evaluation further to causing delay my residency golden visa procedures.

This review is specifically for ADFW 2025. This is now my 6th ADFW, previous years it’s been held in ADGM Bull-ring around the offices themselves. This year the waterfront space has added a new dynamic. The queues are less, no issues with waiting for lifts - well done a great event and a good improvement.

ADGM has created one of the most professional and business-friendly environments in the UAE. As a real estate company working closely with the ADGM community, we have always experienced exceptional standards, efficient services, and a world-class ecosystem that supports investors, businesses, and residents alike. We appreciate being part of this outstanding community and look forward to continuing to serve our clients here. Highly recommended.

I had an excellent experience with Abu Dhabi Global Market. The team is highly responsive and professional, especially Ms. Hala, who provides extraordinary service and exceptional customer support. I would especially like to thank Ms. Nouf, Mr. Darwich, and Mr. Abdulla from the Transactions Department for their outstanding assistance and professionalism. They have been extremely supportive and efficient throughout the process. Overall, a very well-organized and supportive institution.